The ERP functions in sector CRMs are built for a traditional non-life insurance firm. For life and investments they offer basic registration, but the data is incomplete, workflows are missing and the group-wide view does not exist. myFaro is the shared ERP infrastructure that solves this for the entire group.
The reality in every group: each acquired firm has its own sector CRM for non-life, and that can stay that way. But for life and investments they all share the same problem: limited functions, lacking provider data, no group structure. myFaro is the shared infrastructure that unifies this.
After three acquisitions you have three sector CRMs that each work reasonably well for non-life. But the life side (pension, branch 23, investments, wealth advice) is different in every firm. The value sits in those portfolios, and it is invisible.
Each firm has life policies scattered across a limited CRM module, Excel files and the heads of advisors. At group level the life portfolio is invisible. How much branch 23 premium does your group manage? Which firm has the largest pension portfolio? Unanswerable.
"I know exactly how many fire policies my group manages. The life portfolio? That is an estimate nobody dares to make."
Many groups build Power BI reports to report across systems and entities. But for life, the underlying data is so incomplete and inconsistent that the dashboards raise more questions than they answer. Garbage in, garbage out, even in the most beautiful visualisation.
"We spent two months on a Power BI report for our life portfolio. The result was unusable because the data from the insurers was so inconsistent."
The incomplete data that insurers deliver for life is processed separately and inconsistently in each firm. One group, five versions of the same reality. Reliable analysis of profitability, cost structures or exposure is structurally impossible without a common, corrected data foundation.
"Every time we try to value an acquisition on life portfolio, we hit incomplete data. We are buying blind."
Integrating a new firm into your non-life processes works. But onboarding the life portfolio (pension policies, branch 23 files, investments) has no standardised process. Each acquisition brings the same chaos again and takes 3 to 6 months too long.
"We only know what we bought on the life side once we have been there for 6 months and have manually unpacked everything."
Each firm uses its own procedures for branch 23 and investment-related life advice, because their sector CRM offers no structure for it. At group level, your FSMA exposure is the sum of all those inconsistencies.
"If the FSMA asks for our branch 23 files across all firms tomorrow, I do not dare to think about what they will find."
myFaro is the shared ERP infrastructure that all firms in your group use for life and investments. Each firm keeps its sector CRM for non-life. myFaro adds the missing, standardised life layer, with correct data and group consolidation built in.
myFaro enriches and corrects the provider data for life across all firms and consolidates it in one group dashboard. Total life premium, branch 23 volumes, pension capital per firm, data that is invisible or unreliable today.
Case in point: a group of 4 firms sees the complete life portfolio at group level for the first time: which firm performs strongest, where the compliance gaps are. Decisions previously made on gut feeling are now based on facts.
Define one group standard for pension advice, branch 23 follow-up and wealth files. Each firm works autonomously in its own sector CRM for non-life, but always within the same myFaro structure for life. Uniformity without disrupting existing ways of working.
Case in point: the group defines one standard pension advice flow with standardised (Assur)MiFID documentation. All firms apply it from myFaro. Result: 80% less time needed to integrate the life portfolio of an acquired firm.
When you acquire a new firm, the complete life portfolio enters the myFaro infrastructure directly. No manual inventory of Excel files and incomplete provider data. The due diligence for the next acquisition starts with reliable data from day one.
Case in point: a group onboarded the complete life portfolio of their fifth acquisition in 60 working days. Last year a comparable inventory took 4 months, and the data was still unreliable afterwards.
myFaro imports the life and investment data directly from all insurers, enriches and corrects it centrally, and makes it available through integrated dashboards. No more Power BI on top of inconsistent CRM exports, but reliable analyses of profitability, cost structures and portfolio exposure at group level.
Case in point: a group wants to know how large their exposure is to one specific fund across all portfolios and firms. In myFaro that is a 10-second filter. Linking that segmentation to a targeted Mailchimp campaign generates measurable revenue directly.
One compliance standard for branch 23, pension advice and investment-related life advice, rolled out across all firms via myFaro. The FSMA audit trail for the life side is always available for every firm, because the ERP structures it from the start.
Case in point: a group with 6 firms undergoes an FSMA inspection for its branch 23 distribution. Thanks to myFaro, the compliance lead can compile a complete group file in 20 minutes. Previously this took 3 weeks of work.
The power of correct, centralised life data is not in the report, but in what you do with it. myFaro combines reliable data, profitability and cost analyses with dashboards that make opportunities tangible.
Which firms are profitable on life? Where is the margin in your product mix? Which advisors perform below the group average? myFaro gives you the answers to questions that are unanswerable today due to lacking data.
Filter in 10 seconds all clients exposed to a specific fund, insurer or product category, across all firms. An analysis that did not exist or took weeks before, is now a single click.
You see in myFaro that 340 clients spread across 4 firms are exposed to a fund you want to restructure. With one export you link that segmentation to a targeted Mailchimp campaign. Advisors get a personalised reason to reach out. The result: a measurable conversion directly traceable back to the data in myFaro.
One consistent platform with group consolidation, local autonomy and compliance built in.
Group and firm level for life and investments based on correct, enriched provider data. Drill-down by advisor.
Group standards for pension advice, branch 23 follow-up and wealth files with local autonomy per firm.
Premium, margin and cross-sell for life and investments per firm, advisor and product category. Reliable and in real time.
Standardised process for the life portfolio of acquired firms. Operational in days, not months.
One compliance structure for branch 23 and investment-related advice across all firms. Automatic FSMA audit trail.
Group director sees the consolidated life portfolio; firm manager sees their own firm; advisor sees their files. Correct and layered.
Concrete results measured at multi-firm groups that have rolled out myFaro across their entire structure.
myFaro allows us to follow up uniformly across all firms on the complex life and investment files that were previously unmanageable. The provider data we get for life has always been a problem, incomplete and inconsistent. myFaro solves that. The group view of our life portfolio gives us insights we simply did not have before.
The most frequently asked questions about how myFaro fits within a multi-firm structure.
Request a personalised demo. We show you how myFaro adds the life ERP layer to your group structure, alongside the sector CRMs your firms already use.
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